evopark provides with easyCONTRACT an important module for your digitization strategy. The cloud solution combines different elements, which are necessary for an efficient administration of long-term parking offers and customers.
In just a few steps, you can publish a website, publish offers and advertise parking objects and relevant parking products. It enables new customers to book a long-term parking spot quickly, easily and digitally.
Paper-based administrative processes can thus be sustainably optimized.
With easyCONTRACT, current requirements for data management and update processes are no problem anymore. Your customer benefits from a modern approach to user-friendliness and service.
The Self Service area encourages customers to easily update data so that useless or incorrect information is reduced.
Not only is this relevant for invoice dispatch and ultimately revenues, it also has a direct impact on the tactical control of your business.
As a car park operator, you not only benefit from potential savings compared to paper-based processes, but also equip yourself for the future of digital parking.
Operator information, templates, parking objects, products and important information can be configured centrally
Important events are complemented by automated communication to increase transparency and effectiveness
A configurable landing page allows the customer to obtain information and quickly select the desired location and a preferred parking object. Activated products can be quickly viewed and booked directly on the parking object landing pages.
By booking a parking space, the customer fills in all important information and accepts the terms and conditions. After the booking confirmation and the contract acceptance, the customer uses the Self Service Area as a central point for his concerns.
Your employees can easily keep an eye on open processes and manage the customer base. This not only saves time, but also increases communication effectiveness.
"With the help of easyCONTRACT we were able to reduce our administrative costs and improve our service. Our customers benefit from an online customer account. There they can not only update their data independently, but also book additional parking spaces. At the same time, we as the operator retain complete freedom of decision regarding the rental of parking spaces and can process our online presence independently and quickly".
Team Leader Administration - PMG Parken in Mainz GmbH